Puppy School Sunshine Coast

More FAQs for PCT Puppy School

How much does Puppy School cost?

Puppy School costs $149 AUD. This includes the four group puppy school classes, access to the online video training library, and a free treat pouch.

What is included in the Puppy School fee?

The $149 fee includes 4 puppy school classes, access to Charlotte’s online training videos, a free treat pouch, and email help between classes. The page also says clients receive summary reports with homework objectives after each class.

How long does Puppy School run for?

Puppy School runs for 4 weeks, with one class per week. Each class is 45 mins per week.

Where are the Puppy School classes held?

Our Sunshine Coast locations:

-Mudjimba Community Hall, 41 Cottonwood Street, Mudjimba
-Kawana Scouts Hall, 58 Illuka Avenue, Buddina
-Eudlo Hall, 19 Rosebed Street, Eudlo

How many puppies are in each class?

Classes are kept small, with a maximum of 6 puppies per class. This allows for more personalised attention in a group setting.

What age does my puppy need to be?

Puppies must be under 15 weeks at the time the course starts.

What will my puppy learn at Puppy School?

Puppy School focuses on practical real-life skills, not just tricks. The program covers socialisation, focus around distractions, loose lead walking, confidence building, reward-based training, obedience, curbing undesirable behaviours, impulse control, settling, recall, leave it, and preparing puppies for handling such as nail trimming.

What training methods do you use?

Paws Claws & Tails uses humane, non-aversive training methods built around trust, communication and cooperation.

Do you use reward-based training?

Yes. PCT uses reward-based training as part of the class content.

What should I bring to Puppy School?

Bring your puppy on a collar or harness, a leash, treats, and your puppy’s favourite toy if they are toy-motivated.

Do I need to pay upfront?

Yes. Upfront payment is required to reserve your place in the course. Once the form above is submitted, you will receive instructions on how to pay.

How do I book Puppy School?

Simply fill out the form above and that will tentatively reserve your place in the puppy school. Once payment is made, your place in the class will be secured.

What happens if there are no available classes?

If you can’t find a puppy class that suits you, please let us know and we’ll do what we can to put a class together for you or give you other options. Please contact us at admin@pawspawstails.com.au

Is Puppy School suitable for first-time puppy owners?

Yes. Absolutely our Puppy School is suitable for first-time puppy parents who want easy-to-implement, effective puppy training advice.

Is Puppy School suitable if I want to prevent bad habits before they start?

Yes. Our work together is designed to ensure that your puppy becomes the best adult dog possible.

Do you offer one-on-one puppy training as well?

Yes. Paws Claws & Tails also offers private puppy training sessions. Private sessions can help with behaviour, socialisation, house-training, sleep routines, handling and calm habits.

Should I choose group Puppy School or a private puppy consult?

Group Puppy School is best if you want structured classes, socialisation, and learning around other puppies in a small-group environment. A private consult may be better if you need one-on-one help with home-based issues such as toilet training, puppy biting, routines, settling, or specific behaviours happening in your own environment.

Will I get support between classes?

Yes, help between classes is included. You will receive session summary reports and homework objectives after each class.

Will I get access to online training resources?

Yes. Puppy School includes access to Charlotte’s online video training library and other online training resources.

Who runs the Puppy School?

Puppy School is run by Charlotte Bryan from Paws Claws & Tails. Charlotte is a Sunshine Coast-based puppy trainer and dog consultant.

What if my puppy has behavioural issues?

Puppy School helps with curbing behaviour issues and undesirable behaviours. However, if your puppy has more specific issues that are easier to address at home, a private consult or a one-on-one session may be more suitable. Behavioural concerns, aggression, bite history, medical issues or significant triggers should be disclosed before training.

What is your cancellation policy?

A least 48 hours’ notice is required to cancel a session without cost. Cancellations with less than 48 hours’ notice and no-shows incur a $60 cancellation fee.

Can I reschedule a class?

Rescheduling within 48 hours attracts a $30 rescheduling fee, while rescheduling earlier than 48 hours before the appointment is free. Rescheduled appointments are subject to trainer availability.

What happens if Paws Claws & Tails needs to cancel or postpone a class?

If Paws Claws & Tails needs to cancel or postpone a session because of illness, weather or an emergency, you will be notified as early as possible and we’ll reschedule at no cost or you request a refund for the affected session only.

Are children allowed to attend Puppy School?

Children present during sessions must be supervised at all times and should not disrupt the class.

Does my puppy need to be fully vaccinated before attending?

Your puppy will need to meet our vaccination requirements before attending Puppy School. If you are unsure whether your puppy is ready to start, please contact us before booking or check with your vet.

What vaccinations are required?

Please contact us before booking if you are unsure about your puppy’s vaccination status. We can let you know what is required for the class you are joining.

What happens if my puppy is older than 15 weeks?

Our group Puppy School is for puppies under 15 weeks at the time the course starts. If your puppy is older, please contact us and we can recommend the most suitable option, such as a private puppy consult or another training service.

Can more than one family member attend?

Yes, family involvement can be helpful, but please check with us before attending so we can manage numbers and keep the class environment calm and safe.

What if my puppy is nervous or shy?

Puppy School can help build confidence, but if your puppy is extremely fearful, overwhelmed, or struggling in new environments, we may recommend a private consult first.

What if my puppy is barking, biting or very excitable?

These are common puppy behaviours and Puppy School can help with impulse control, focus, settling and better habits. If the behaviour is intense or difficult to manage in a group setting, a private consult may be recommended.”

Can reactive or aggressive puppies attend?

Please contact us before booking if your puppy has shown aggression, serious fear, lunging, or a bite history.

What happens if we miss a class?

Please contact us as soon as possible if you cannot attend a class. Because Puppy School is a small group course with limited places, missed class options may depend on availability.

Is the course suitable before my puppy goes to dog parks or busy public places?

Yes. Puppy School is designed to help you build socialisation, confidence, focus and safe foundations before your puppy is exposed to more distracting real-world environments.

Do puppies get to play with each other during class?

Our classes focus on safe, structured learning and appropriate socialisation. Puppy interaction is managed carefully so puppies learn confidence, calm behaviour and focus rather than uncontrolled play.

What kind of treats should I bring?

Bring small, soft, high-value treats your puppy enjoys. They should be easy to chew quickly so your puppy can keep learning without getting distracted.

Should my puppy eat before class?

It is best not to feed your puppy a large meal immediately before class. A slightly hungry puppy is often more motivated by treats and better able to focus.

What equipment should I avoid bringing?

Please do not bring aversive equipment such as choke chains, prong collars or shock collars. We use humane, non-aversive training methods.

Is there parking at each location?

Parking details vary by location. Please check your booking confirmation or contact us if you are unsure where to park.

Is the class indoors or outdoors?

Classes are generally held at community hall locations, but please check your booking details for the specific setup at your chosen location.

Are refunds available if we change our mind?

Refunds may be offered at the sole discretion of Paws Claws & Tails. Refund decisions consider the time invested, administrative costs and progress made.

Do you provide support after the 4-week course?

Puppy School includes online resources and email help between classes. If you need further support after the course, we also offer private puppy consults and other puppy services.

What happens after Puppy School?

After Puppy School, many owners continue with private consults, walk and train sessions, or later-stage training depending on their puppy’s age, confidence and goals.